GOT7 1st Concert ‘Fly in Singapore’

GOT7 1st Concert ‘Fly in Singapore’
Photo By: JYP Entertainment & ONE Production

Calling all IGOT7s! Are you ready to board the flight and join in the fun at GOT7 1st Concert ‘Fly in Singapore’ this coming June? If the answer is yes, do grab a flight ticket now, now, now!

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Details of Flight:

Departure Date: 24th June 2016, Friday
Departure Time: 8PM
Boarding Venue: Suntec Singapore Convention & Exhibition Centre Hall 601 – 604
Ticket Price*: $288 (VIP), $248, $208, $168, $128
*Exclude administrative charges

Seating Plan:

GOT7 1st Concert ‘Fly in Singapore’ Seating Plan

Details of Ticket Sales:

Tickets will go on sale from 16th April 2016, 12PM via APACTix.

Tickets are also available at Singapore Indoor Stadium Box Office and all SingPost outlets.

Do note that a maximum of 8 tickets is allowed per transaction.

Open Press Conference:

Date: 23 June 2016, Thursday
Time: 7PM
Venue: City Square Mall, B1 Fountain Square

Frequently Asked Questions (FAQs):

What is APACTix?  
APACTix is one of the official ticketing partners for Suntec Singapore Convention & Exhibition Centre. For more information on APACTix, please visit

Where can I purchase my tickets? 
Tickets are available through the sales channels listed below:
Online Booking:
Phone Booking: Call +65 3158 8588
Box Office: Located at Singapore Indoor Stadium and all SingPost outlets*
*For more information on locations and operation hours of SingPost outlets, please visit HERE.

How much is the booking fee?
There is a booking fee of $4 per ticket.

What is the difference between online booking and buying the tickets at the Box Office and SingPost outlets?
Both online and physical booking will be sharing the same ticketing system.

Can I choose my seats?
You are able to select your preferred category and section (subject to availability). The ticketing system will allocate the best available seats at the point of your transaction.

What happens if my preferred section is unavailable?
If your preferred section is unavailable at the time of your purchase, the ticketing system will automatically allocate you the next available seat in the same price category. In the event where the seat in the same price category is unavailable, the ticketing system will automatically assign the next available seat in the next price category.

What methods of payment are accepted?
Credit card payment – Visa, MasterCard, JCB and AMEX are accepted via all booking channels. Cash and NETS are also available at the Box Office and SingPost outlets.

What methods of delivery can I select and what do they cost?
– Print-At-Home (PAH) is free of charge. Immediate delivery of your tickets to your email address for you to print at home.
– Mail is $1.50 per order to Singapore addresses only.
– Venue Collection is $1.50 per order. Tickets can be collected from the ticketing counter at the venue on the day of the concert.
– Registered Mail is $3 per order.
– Courier is $15 per order. As tickets will be delivered during office hours, please ensure you provide a daytime address where someone is available to sign for the delivery.

I selected “Venue Collection” as my delivery method. How do I collect my tickets?
You may collect the tickets from the ticketing counter at the venue on the day of the concert. Please bring your credit card used for the transaction along with a photo ID that matches the name on your credit card and your booking confirmation number.

Can I authorize another person to collect the tickets on my behalf?
Yes, you can. However, you will have to present the following items:
– An authorization letter completed and signed by the credit card holder. Please download the form from
– A photocopy of credit card holder’s ID.
– A photocopy of both sides of the credit card used to purchase the tickets.

I can’t go to the concert, can I get a refund?
No refunds or exchanges are allowed once the transaction is confirmed.

How many tickets can one buy within one transaction?
Maximum of 8 tickets per transaction.

How does the Standing Pen queue number system works?
The queue number system is implemented to discourage overnight queuing. Queue numbers will be generated by the ticketing system and printed on the tickets.

Entry into the venue for the standing pen will be based on assigned queue numbers. We wish to highlight that queue numbers are programmed like seat numbers in the ticketing system (assigned on a first come first serve basis). The queue numbers will be confirmed upon a successful transaction. In some cases, queue numbers are not in order, especially during peak sale when there are multiple purchases at the same time. However, tickets purchased in a single transaction will be allocated queue numbers in running order.

On the concert day, there will be a holding area (to be announced) for the Standing Pen ticket holders. The holding area will open at 5pm (subject to change) on Friday 24 June 2016, 3hrs before show time. Standing Pen ticket holders should queue up at the holding area according to the signage and the sequence of queuing number as printed on the ticket. Admission into the venue starts at 6.30pm (subject to change) on Friday 24 June 2016, 1.5 hours before show time (subject to change). Standing Pen ticket holders in the holding area will be admitted according to the queuing number. The queue number on the ticket will no longer be valid at 6.15pm (subject to change) on Friday 24 June 2016. Standing Pen ticket holders who arrive after 6.15pm would be required to enter the venue after all the ticket holders within the holding area have been admitted.

Crowd Safety Officers will be around to maintain order and provide assistance.

Are the seats elevated?
Yes, the seats are elevated.

I bought seated tickets. When can I enter the venue?
Admission into the venue starts at 7pm (subject to change) for seated ticket holders.

What does the VIP ticket include?

GOT7 1st Concert ‘Fly in Singapore’ VIP Package

Each VIP ticket holder will be entitled to 1 exclusive laminated pass & lanyard and 1 lucky draw chance for fan benefit event.

When can I collect the laminated pass & lanyard?
Redemption will be on the concert day at the venue. The details will be posted on One Production Facebook page 1 week before the concert.

Who can participate in the lucky draw?
This lucky draw is open to all VIP ticket holders only.

Does it mean that I might not be able to participate in the fan benefit event even if I have bought the VIP tickets.
Yes, only 500 VIP ticket holders can participate in the Hi-Touch event and another 100 VIP ticket holders can participate in the Fansign event.

So if I have bought 1 VIP ticket, I will not be able to participate in both Hi-Touch and Fansign event?Each VIP ticket will be entitled to 1 lucky draw chance. You will get a chance to win either Hi-Touch or Fansign.

How do you select the winners for the Hi-Touch and Fansign event?
The winners will be randomly selected through a lucky draw. There will be 500 winners for Hi-Touch and 100 winners for Fansign. You will not be able to choose which event you want to participate in.

When will I know if I am the lucky winner?
The list of winners will be posted on One Production Facebook page 1 week before the event. We will be announcing the winners based on their standing numbers or seat details.

When is the Hi-Touch and Fansign event?
The Hi-Touch and Fansign event will be held on 23rd June 2016 evening. Event details (time/venue) for the Hi-Touch and Fansign will be posted on One Production Facebook page 1 week before the event.

Why am I not entitled to a guaranteed fan benefit when I purchase a VIP ticket? GOT7 1st CONCERT “FLY IN SINGAPORE” is GOT7 first full-fledged concert in Singapore.
The scale of production for a full-fledged concert is different from a fan meeting. There are many factors involved when determining a concert ticket pricing. The fan benefit is determined by the artiste management.

Will you be bringing in official merchandise?
We do not have any information at the moment. Once we receive an update from the artiste management, we will post it on Facebook.

GOT7’s In-Flight Announcement:

Do grab your tickets fast because this is one concert you definitely would not want to miss.

This concert is brought to you by One Production and JYP Entertainment.

Do follow (x)clusive on TwitterFacebookYouTube and Instagram for your updates on all things Korean in Singapore.

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